FAQ

Basic Business Overview

Q: Are you a source manufacturer? Can clients purchase goods directly from the factory?
A:

We own a physical manufacturing plant in Liaocheng. Purification panels, clean doors, lead shielding doors, lead sheets and other core products are fully self-manufactured with zero intermediate dealers. Both domestic engineering bulk orders and full-container foreign trade shipments enjoy factory-direct pricing.

Q: What core businesses does Mingren Purification operate? Do you accept orders both domestically and overseas?
A:

Two core businesses: ① Full-set purification equipment and turnkey purification engineering for hospital operating rooms, laboratories and dust-free workshops; ② Complete radiation shielding product lines and shielding projects for radiology departments and industrial flaw detection. Our business covers all domestic provinces with steady bulk export business to Southeast Asia, the Middle East, Africa, Central Asia, Latin America and other global regions for foreign trade supply and overseas engineering services.

Frequently Asked Questions on Purification Business

Q: What service packages are included in purification engineering?
A:

All-in-one turnkey service: site survey, scheme design, material manufacturing, on-site construction, system commissioning, acceptance assistance and lifelong after-sales maintenance. We deliver projects for operating rooms, ICUs, laboratories and dust-free workshops.

Q: Can purification doors and color steel panels be customized on size and style?
A:

Full non-standard customization is fully supported. We tailor colors, airtight grades and antibacterial craftsmanship in accordance with hospital interior design styles and factory cleanliness demands, adapting to all cleanliness levels from Class 100 to Class 100,000.

Frequently Asked Questions on Radiation Shielding Business

Q: Can you deliver shielding solutions for industrial flaw detection and university research radiation laboratories?
A:

Yes. For high-demand special radiation scenarios such as industrial non-destructive testing and academic radiation labs, we calculate exclusive shielding equivalence and design heavy-duty industrial-grade radiation shielding schemes that meet stringent industrial standards.

Q: What is included in a complete radiation shielding project for hospital CT & X-ray rooms?
A:

Full closed-loop solution: barium sulfate shielding construction for walls, floors and ceilings, lead shielding doors, lead glass observation windows, gap shielding treatment, post-construction shielding performance testing, and documentation support for EIA acceptance.

Domestic Channel Cooperation FAQs

Q: I have secured a hospital purification/radiation shielding project but lack experience in scheme design. What support can you provide?
A:

Our headquarters technical team provides full-cycle backup support, covering client communication, drawing design, budget quotation and construction process guidance. Our partners only need to maintain project resource connections.

Q: Can individuals or engineering companies apply for regional agency rights of Mingren? What supportive policies are available?
A:

We open nationwide regional agency and project subcontract cooperation opportunities. Support policies include free full-set technical scheme design, factory bottom-price supply, remote headquarters technical backup, on-site engineer support for difficult projects, and full access to our complete qualification documents.

Overseas Foreign Trade Cooperation FAQs

Q: Do your products hold export qualifications? Can you undertake overseas medical aid projects?
A:

Our products carry CE export certification with complete customs declaration documentation. We accept overseas public hospital aid projects, private medical institution construction and industrial plant radiation shielding projects, supporting multiple trade terms including FOB and CIF.

Q: How to handle installation and construction without local experienced teams overseas?
A:

Two solutions: ① Dispatch domestic engineers to provide on-site overseas construction guidance; ② Deliver remote online craftsmanship training for local overseas workers, equipped with complete foreign-language installation drawings and operation tutorial videos.

After-sales Service & Warranty FAQs

Q: What are the warranty periods for products and projects?
A:

How to arrange after-sales maintenance for malfunctions? A: Our product warranty term exceeds industrial benchmarks. Long-term warranty is provided for purification and radiation shielding projects. Domestic clients receive 24-hour after-sales response; overseas clients are supported by a dedicated foreign trade technical team for rapid online troubleshooting.

Q: Will there be arbitrary price surcharges after quotation confirmation?
A:

Detailed itemized quotation lists are issued in the preliminary phase. Contract terms lock in all construction and product contents without hidden extra fees. Any construction scope modification requires a written supplementary change order signed by both parties.

Cooperation Threshold FAQs

Q: Can partners cooperate with limited industry knowledge of purification and radiation shielding?
A:

Absolutely feasible. Headquarters provides systematic training including full product knowledge, business negotiation scripts and project case materials. We offer whole-process mentorship from client negotiation to final project delivery.

Q: Is bulk inventory stocking required for channel partners?
A:

No inventory stocking is needed for channel cooperation. We adopt order-based factory production scheduling. Partners place production orders after confirming client projects, realizing zero inventory pressure and lowering capital costs for cooperation.